Privacy policy

The following information provides details about the processing of personal data within our online shop Happymugclub.

Controller:
Dastin Plewka
An den Mühlen 5
48151 Münster
Germany
Email: support@happymugclub.de

1. General Information

We process personal data in accordance with the provisions of the GDPR. Personal data is only processed if this is necessary for providing our online shop, processing orders, or based on legitimate interests.

2. Operation of the Shop via Shopify

Our shop is operated using Shopify Inc., 151 O’Connor Street, Ottawa, Canada. Shopify stores and processes data (for example device information, IP address, and order data) to enable the technical operation of the shop. Data processing may take place in Canada or the United States. Shopify uses recognized protection mechanisms, including standard contractual clauses. Further information: Shopify Privacy Policy.

3. Data Collection When Visiting the Website

When accessing our website, technically necessary data such as IP address, browser information, or timestamps are automatically processed in order to ensure the security and functionality of the website.

4. Orders and Contract Processing

When placing an order, we process the data you provide, such as your name, address, email address, as well as order and payment information. This processing is carried out for the purpose of fulfilling the contract.

5. Transfer of Data to Printful

For production, packaging, and shipping, we work with the fulfillment service provider Printful. To execute your order, we transmit your name, delivery address, and the necessary order details. Printful processes this data in accordance with its own privacy policies: Printful Privacy Policy.

6. Payment Processing

Payment processing is carried out through external payment providers such as Shopify Payments, PayPal, Klarna, or credit card providers. The necessary payment data is transmitted directly to the respective provider. We do not receive complete payment information.

7. Cookies

Our website uses cookies that are required for the functionality of the shop, for displaying the shopping cart, or for analytical purposes. You can restrict or disable cookies through your browser settings.

8. Contact

If you contact us by email, we store your information in order to process your request. The data will be deleted once the request has been completed, provided that no legal retention obligations apply.

9. Newsletter

If you subscribe to a newsletter, we store your email address as well as technical information related to the subscription process. You may unsubscribe from the newsletter at any time using the unsubscribe link.

10. International Shipping

For orders outside the EU, data may be transmitted to local shipping service providers or customs authorities if this is necessary for the fulfillment of the contract.

11. Data Retention

Data is stored only for as long as it is necessary to process the contract or as required by legal retention periods.

12. Your Rights

You have the right to access, rectification, deletion, restriction of processing, data portability, as well as the right to object to processing or withdraw consent at any time. Please send requests to: support@happymugclub.de

13. Right to Lodge a Complaint

You have the right to lodge a complaint with the competent data protection authority if you believe that your personal data has been processed unlawfully. The competent authority for North Rhine-Westphalia is: State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia (LDI NRW).